What to check during a rental property viewing

You’ve identified a property you’d like to view – what happens next?

Once you’ve found a property that you like and which fits your needs, the next step is to request a viewing. Simply select the ‘Request a viewing’ button on the property details and fill in the short form, or alternatively you can call or email the relevant branch.

Here are a few things to bear in mind before you head off to view a property:

What should I do before I attend a viewing?

Rental properties can be secured quickly, so it’s important to be prepared. Have the following ready in advance:

  • Funds for a holding deposit, security deposit, and first month’s rent
  • Valid photo identification
  • Proof of address (typically covering the last three years)
  • Employer and previous landlord references (if available)
  • Your bank details for payment
What should I check for during a viewing?

Location and exterior

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Before entering the property, take time to assess the surrounding area:

  • Visit at different times of day where possible
  • Check the condition of neighbouring properties and the street
  • Assess noise levels and transport links

Inspect the exterior of the property:

  • Look for signs of poor maintenance (e.g. roofing, guttering, windows)
  • Check the general condition of the building

For flats or shared buildings:

  • Ask how often communal areas are cleaned and maintained
  • Check the condition of shared hallways, lifts, and gardens

Interior

Once inside the property, look closely at how well it has been maintained:

  • Look at the security of the doors and windows. What are the locks like?
  • Confirm how the property is heated and think about how well insulated it looks/feels.
  • Are there enough electrical sockets for any equipment you’re planning to bring with you?
  • If it’s a furnished property, check what furniture will be in the property when you move in.
  • If you are smoker, check whether smoking is permitted in the property.
  • Talk to existing tenants if possible – this can help you learn what it is like to live there.
What questions should I ask at a viewing?

Costs and payments

  • How much is the security deposit, and when is it due?
  • What is included in the rent (e.g. utilities, service charges)?
  • Are there any additional costs (e.g. cleaning, gardening, maintenance)?
  • Deposits must be protected in a government-approved scheme.

How and when can the rent be increased?

Your landlord can not increase the rent more than once per year, and they cannot increase it in the first year.

Guarantors

  • Do you need a guarantor?
  • What are the eligibility requirements?

Insurance

  • Do you need contents insurance?
  • When should cover begin?

Moving quickly in a competitive market

In today’s rental market, properties can be agreed very quickly. Being prepared with documents and finances allows you to:

  • Submit an application promptly
  • Secure the property ahead of other applicants